Questions, answered.
Answers about how Timecone handles time entry, approvals, projects, reports, integrations and security. Can't find yours? Ask the support team.
General
What is Timecone?
Timecone is time tracking and timesheet approval software for growing businesses. Employees log hours by project and task, managers approve timesheets, and finance reports on budgets, work in progress and payroll from the approved hours.
Who is Timecone for?
Timecone is for teams that track time against projects, clients or tasks and need that time approved before it is billed, budgeted or paid. Employees, approvers, project managers, finance and HR each get the screens their role needs.
How much does Timecone cost?
Timecone does not publish pricing yet. Request a demo and we will walk you through Timecone and the options for your team.
Can I sign up for Timecone myself?
Not yet. The Timecone team sets up each organization, so the way to get started is to request a demo. We reply within 1 business day.
How do I sign in to Timecone?
Go to app.timecone.io and enter your work email. Timecone sends you to Microsoft sign-in or asks for your password, depending on how your organization is set up.
Time entry
How do employees log time in Timecone?
Employees open a week, add the tasks they worked on and enter hours in quarter-hour steps. They can use the Grid (hours per task per day), Blocks (time blocks with start times) or Calendar view, then submit the week for approval.
Can I turn Outlook meetings into logged time?
Yes. In the Calendar view, choose Import Outlook events and sign in with Microsoft. Your meetings appear next to your logged time, and you can log any of them to a task in one click.
Can I copy last week's tasks?
Yes. Copy tasks from last week adds the same tasks to a new week, and Log again on Home adds a task you used recently.
Can I attach receipts or files to a timesheet?
Yes. Each week can hold attachments, such as a signed client timesheet, and weekly expenses with an amount, description and receipt files. Each file can be up to 20 MB.
How does time off work?
Employees log time off as a task on their timesheet and see their balance as of that week. HR tracks balances per person and type, with yearly earned hours, a rollover cap and a year-end rollover. Time off is approved with the timesheet it is on.
Approvals
How do timesheet approvals work?
When an employee submits a week, it goes to the approvers set on their profile. Approvers review the hours in the Approvals queue, which flags long days and overdue weeks, and approve or decline each week with a note.
Can a timesheet need more than one approver?
Yes. A week can need approval from more than one group, and Timecone shows which groups have decided and who it is still waiting on. Admins can also set delegates.
What happens when a timesheet is declined?
The employee sees the approver's note, fixes the week and submits it again. The history keeps the decline and the resubmission.
Can I change a week after submitting it?
Yes, until it is approved. Recall the week to edit it, then submit it again. Approved weeks stay locked.
Does Timecone send timesheet reminders?
Yes. Timecone emails people who have not submitted their week, follows up when it is overdue, and emails approvers who have timesheets waiting. Admins can turn reminder emails off for individual people.
Do I get a copy of approved timesheets?
Yes. When a week is approved, Timecone creates a PDF of the timesheet and emails it.
Projects & reports
Can Timecone track project budgets?
Yes. Projects have milestones and deliverables with budgets, and roles with rates. Approved hours are priced at the role rate, so budget used updates as timesheets are approved.
What is the Portfolio view?
The Portfolio view plots every project by time elapsed against budget used, and lists the projects that need a decision.
Which reports does Timecone include?
Timecone includes a WIP report, custom reports, payroll allocation, a QuickBooks export, missing and late timesheet reports, timesheet snapshots, a projects report, time off reports and resource utilization. Each report can be switched on for your organization.
Can I export to Excel or CSV?
Yes. The WIP report exports an Excel workbook with live formulas, and reports, project hours and timesheets export to CSV. Approved timesheets are also available as PDFs.
Integrations
Does Timecone integrate with NetSuite?
Yes, in both directions. Employees, projects, tasks and deliverables sync in from NetSuite, and approved time goes back to NetSuite as time bills.
Does Timecone work with QuickBooks?
Timecone exports approved time as a CSV with QuickBooks Desktop import headers, which you can import into QuickBooks.
Does Timecone support single sign-on?
Yes. Timecone supports single sign-on with Microsoft Entra ID (Azure AD) on the web.
Security & data
How is my organization's data kept separate?
Each organization's data is stored in its own database, and every request is checked against the organization it belongs to.
Who can see my timesheets?
You, your approvers, and people in your organization whose role allows it, such as admins, finance and HR. Project managers see the hours logged to their projects.
Where can I read the privacy policy?
The Privacy Policy explains what information Timecone collects and how it is used, and the Terms of Use cover how the service may be used.
Still have a question?
Send the support team a message and we will reply within 1 business day.